The Informatics M.U.S.E

Recently, I was talking to a customer and he asked what I thought about a comprehensive informatics platform should contain. Currently, our focus is on Healthcare, but as I thought about it, I realized this applies everywhere. So, I said to him, "you have to have your M.U.S.E.". Ok, I am not talking about the Hollywood version with Sharon Stone, but the informatics version. So what is an informatics MUSE?
Measure
You have heard me harping about this over and over again. What are you measuring? Why are you measuring it? When you measure your business (healthcare or others), you understand your business better. So, measure everything that impacts your customers (internal or external)


Utilize
Alright, the second element for you to have a successful implementation, you need to have utilization modules. For example, in healthcare, you measure OR Utilization. Great, now that you know that your utilization is below 100%, what are you going to do about it? How about a OR scheduling module that allows you to maximize your OR scheduling? Utilize the information that you gathered during your Measuring process.

 SaaS (Software as a Service) it!
That's right, I said SaaS it. The biggest advantages between a SaaS solution for your business versus you buying the tools and technologies and building it yourself is cost savings and a much faster implementation lifecycle. It puts the focus on "information" and not the technology. Apprehensive about your data being hosted elsewhere? Don't be. Most reputable SaaS solution providers have hardened, HIPAA compliant Data Centers, with 24X7 monitoring capabilities.

Evaluate
That's right. Once your implementation is complete, constantly evaluate your data, decisions you make based on the data and evaluate your performance improvements. This'll allow you to revise your strategies on the go and allow you to make decisions as fast as small companies do.

So there, get your MUSE!