The Informatics M.U.S.E

Recently, I was talking to a customer and he asked what I thought about a comprehensive informatics platform should contain. Currently, our focus is on Healthcare, but as I thought about it, I realized this applies everywhere. So, I said to him, "you have to have your M.U.S.E.". Ok, I am not talking about the Hollywood version with Sharon Stone, but the informatics version. So what is an informatics MUSE?
Measure
You have heard me harping about this over and over again. What are you measuring? Why are you measuring it? When you measure your business (healthcare or others), you understand your business better. So, measure everything that impacts your customers (internal or external)


Utilize
Alright, the second element for you to have a successful implementation, you need to have utilization modules. For example, in healthcare, you measure OR Utilization. Great, now that you know that your utilization is below 100%, what are you going to do about it? How about a OR scheduling module that allows you to maximize your OR scheduling? Utilize the information that you gathered during your Measuring process.

 SaaS (Software as a Service) it!
That's right, I said SaaS it. The biggest advantages between a SaaS solution for your business versus you buying the tools and technologies and building it yourself is cost savings and a much faster implementation lifecycle. It puts the focus on "information" and not the technology. Apprehensive about your data being hosted elsewhere? Don't be. Most reputable SaaS solution providers have hardened, HIPAA compliant Data Centers, with 24X7 monitoring capabilities.

Evaluate
That's right. Once your implementation is complete, constantly evaluate your data, decisions you make based on the data and evaluate your performance improvements. This'll allow you to revise your strategies on the go and allow you to make decisions as fast as small companies do.

So there, get your MUSE!

CMS releases Sunshine Act guidelines

http://m.healthcarepayernews.com/content/cms-releases-overdue-sunshine-act-guidance

ACO Fact Sheet

National Committee for Quality Assurance (NCQA) recently published a fact sheet on Accountable Care Organizations. Read the Fact sheet here (http://www.ncqa.org/tabid/1312/Default.aspx). This gives you a good overview of why you should consider becoming an ACO.

More Regulation - ACO!

If you are like me, you are probably jumping up and down in joy that there is more regulation afoot (not!). ACO (accountable care organization) regulations came out last week. You can read all 696 pages and sift through the data or I can try to provide you a snapshot. Here you go:


Measurements
Quality measurements reduced from 65 to 33! Well, that is reduced in half. Got to be a good thing. Yes, it is a good thing. The measures are now categorized into 4 domains, namely:
- Patient/Care Giver experience (7 measures)
- Care Coordination/Patient Safety (6 measures)
- Preventive Health (8 measures)
- At Risk Population (12 measures: 7 measures, including 5 component diabetes composite measure and 2 component CAD composite measures)


Pretty Simple, eh? Each domain is given a weightage percent of 25% each and then reported for each of these measures.) In the next blog, we will take a deeper dive into the measurements. And if you want to go straight into implementation, see how Meta Analytix can help you here: http://www.metaanalytix.com/page.php?page=36



Who is eligible?

The newly added section 1899 of the Social Security Act or SSA provides examples of groups of service providers and suppliers that may form an ACO, including 

(i) physicians and other health care practitioners (ACO professionals) in a group practice, 

(ii) a network of individual practices, 

(iii) a partnership or joint venture arrangement between hospitals and ACO professionals, and 

(iv) a hospital employing ACO professionals. ACOs eligible to participate in the MSSP (Medicare Shared Savings Program) will manage and coordinate care for their assigned Medicare fee-for-service beneficiaries.

What are the requirements?
According to the IRS (IRS?? - http://www.irs.gov/pub/irs-drop/n-11-20.pdf), the type of organizations wishing to become ACOs must meet the following criteria.



1) The ACO shall be willing to become accountable for the quality, cost, and overall care of the Medicare fee-for-service beneficiaries assigned to it.


(2) The ACO shall enter into an agreement with the HHS Secretary to participate in the program for not less than a 3-year period (the MSSP( (Medicare Shared Savings Program) agreement period).


(3) The ACO shall have a formal legal structure that would allow the organization to receive and distribute payments for shared savings under § 1899(d)(2) to participating providers of services and suppliers.


(4) The ACO shall include primary care ACO professionals that are sufficient for the number of Medicare fee-for-service beneficiaries assigned to the ACO under § 1899(c). At a minimum, the ACO shall have at least 5,000 such beneficiaries assigned to it under § 1899(c) in order to be eligible to participate in the MSSP.


(5) The ACO shall provide the HHS Secretary with such information regarding ACO professionals participating in the ACO as the Secretary determines necessary to support the assignment of Medicare fee-for-service beneficiaries to an ACO, the implementation of quality and the other reporting requirements under § 1899(b)(3), and the determination of payments for shared savings under § 1899(d)(2).


(6) The ACO shall have in place a leadership and management structure that includes clinical and administrative systems.


(7) The ACO shall define processes to promote evidence-based medicine and patient engagement, report on quality and cost measures, and coordinate care, such as through the use of telehealth, remote patient monitoring, and other such enabling technologies.


(8) The ACO shall demonstrate to the HHS Secretary that it meets patient-centeredness criteria specified by the Secretary, such as the use of patient and caregiver assessments or the use of individualized care plans.


That's about it. If you have questions, feel free to call me. If I am on the golf course, I am not answering my phone!

Micro Informatics

Recently, we launched our FREE, yes FREE, iPhone app to help providers keep track of OR Utilization. (To appease our sales and marketing folks, here is more information about the app: http://www.metaanalytix.com/page.php?page=35). It only does one thing, that is, keep track of OR Utilization. You ask me, when you have the Cadillac of informatics solutions, why launch a "micro informatics" app? One very simple reason. Delivery of information at the point of decision making. The reason why we built the app is because a couple of friends of ours, who work at surgical departments said, we are always asked how we measure in relation to our goals. We have no way of knowing it till the end of the month, nor do we have an effective way of tracking where we are or justify a lower score than what is expected of us. So, here are some reasons for "micro informatics":

* It is a great motivational tool. If you can keep track of where you are, you can change directions accordingly to achieve more.

* Educational purposes: Research is usually done at a macro level. But if you can use the results of that research and deliver it at a micro level, you can deliver the latest information at the point of care. For example, an ER doc running from patient to patient, maybe able to quickly access the latest findings in research at the point of care.

* It is a great data collection mechanism. You get better data from the "horse's mouth", so to speak. Better data, better analysis.

Skim on it now, you'll pay later

Everybody wants to cut costs. "Bad economy, can't commit enough money right now...", we have heard it all. The thought process is, let's do the one thing I need right now (at dirt cheap prices), and then we'll go from there. Well, it would be a sound financial decision.... if you are buying groceries! If you are planning an informatics initiative, however, it is a bad idea. Now, solutions like ours, are designed specifically with that kind of need in mind and can scale to need. But most are not. So if you are investing in an informatics solution, invest in it. It doesn't go bad after a week. In fact, in the long run, it will help you cut costs and save money. It really is not like buying a car where, as soon as you drive off the lot, the value drops by 10%. Over time, the more data you have, the better your analysis is going to be. It is an investment. It may not be a revenue "generator", but it certainly is an "expense reducer", if used properly. Some food for thought.

Feedback Requested

As I was talking to a very smart friend of mine who is in PR & Communications, she asked me what my company did. As any good technologist would do, I told her that we are a health informatics company and that we have an end to end informatics platform that extracts data from disparate systems and presents reliable information to key stakeholders in Healthcare for better decision making. She asked me again, "what do you do?" and explained to me the importance of simplifying our message. So here is an attempt. Your feedback will be greatly appreciated. Especially if you are in healthcare

Which one of the following sentences resonates with you about what we do?

1. Helping improve quality of care and reduce healthcare costs through reliable information.

2. Providing business and clinical intelligence to decision makers in healthcare.

3. Providing cloud based analytics and data warehousing for healthcare.

4. An end to end informatics platform for healthcare at a fraction of the cost.

5. None of the above, I still don't know what you do.